1. How experienced are you in IT Support Industry?

We have more than ten years of experience in fixing the IT issues in day to day basis for small to medium size businesses

2. How can you provide guranteed fix ?

Any issues we fix, we will provide a full report about the issses and fixes. After fixing the issues, if it happens again, we will fix the same issues without any charge

3. Do you fix the issues remotely or on-site?

It depends on the system issues. If we can fix remotely and if thats suitable for our clients we fix it remotely or we go to the customer premises and fix the issues straightway

4. How quickly you can resolve the issues ?

We fix the issues based on the service level agreement but depending on the nature of the faults, we fix the issues on priority basis

5. How can we pay you ?

Once the issues are fixed, you can pay by VISA, MASTER card, Bank transfer, check, cash etc.

6. Where is your support center ?

We are Sydney CBD based support center located in 491 kent street.

7. Not Sure which IT Support or what package should I go ?

Best thing is to contact with us and we can do your site visit and based on your needs, we can advise you the correct support or package is whichever is suitable for you

On Site Support

Onsite IT support can make things easier and faster in many scenarios. We understand the fact and ready to serve our customer onsite. Our support center located Sydney CBD in Kent Street. Call us and we will be there shortly

Reliable Services

Reliabilty is important to have a seemless IT infrastructure. We provide reliable IT support for our cusotmers means once we fix the issues it will be gurantted fix. Reliable support can increase the productivity for your business

Expert Technician

Expert IT solution can increase the profitability for your business. We have a number of certified expert technician with CCNA, CCNP, MCSE, ITIL certification. With this experience and certification we can serve our clients in a way effective way that your business can grow faster

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