Why choose support from ITnetfix ?
- Faster turnaround: Restore the IT service is our first priority and we constantly maintaining this commitment with our customer
- Expert management: Understanding the IT issues and resolve is the key point of resolving IT issues and our experience and expert are continuously maintaining this demand
- Cost management: Managing the IT service and reducing the IT operation cost is the goal of every business and we are keep doing this to our customer.
- Onsite support in addition to remote support: Remote support is fantastic and sometimes its handy to have someone onsite to fix the issues and we are maintaining this standard for our customer constantly
- Our support visibility/system: We are using the interactive cloud based ticketing system which is easy to use, log the fault, easy to follow up, view the live updates of the ticket.
The way we support
- Project: Our project include small setup to large setup including office setup, network setup, new server/rack, application, hardware setup, office relocation and anything related to IT
- Ongoing support: We provide monthly support to customer based on the customer requirement. We certain number of remote support hour and onsite visit include with those hours. We are looking after day to day job include server management, update, general IT support, and so on
- On call Support: Some of our customer they only need IT support once or twice a month or year. Simply they call us and we provide remote support or onsite support as required
Our Recent work
At ITNetfix we’re dedicated to delivering impeccable service to our clients. When you invest with us, expect top quality from start to finish
Dedicated IT Team
We have an experienced team who are professional and collaborate with you to ensure our services are tailored to suit your specific needs
Onsite IT Engineers
We will work with you to ensure that our services meet your needs and if suitable can provide onsite engineers to assist with your IT needs
You can rest assured that we will offer ongoing professional and efficient support