Get the help you need, when you need it
We have three standard support packages available to accommodate your business needs. Each contains a standard set of services we think will be suited to your business. If your needs differ, we can add and remove services to the packages and provide you a quote. Just give us a call and we can tailor a package for you.
Silver
On-Site and Remote Support
Generalised IT Consulting
Mobile and Desktop Support
Hardware and Software Installation
IT Security (Basic)
Gold
On-Site and Remote Support
Generalised IT Consulting
Mobile and Desktop Support
Hardware and Software Installation
IT Security (Advanced)
Backups and Disaster Recovery
Cloud Management (Office 365)
Network Support
Platinum
On-Site and Remote Support
Generalised IT Consulting
Mobile and Desktop Support
Hardware and Software Installation
IT Security (Advanced)
Backups and Disaster Recovery
Cloud Management (Office 365)
Network Support
Cloud Management (Azure, AWS)
Hybrid Infrastructure Solutions
Mobile, Server and Desktop Virtualisation
Custom Package
- Create your own package plan selecting only the services that you require. We’re happy to supply you with a quote for a tailored plan.
All our packages include:
- Dedicated account manager
- Proactive monitoring
- On-site & remote support
- Business hours support
- After hours support available based on the SLA
- No lock-in contract
Client Satisfaction
At ITNetfix we’re dedicated to delivering impeccable service to our clients. When you invest with us, expect top quality from start to finish
Dedicated IT Team
We have an experienced team who are professional and collaborate with you to ensure our services are tailored to suit your specific needs
Onsite IT Engineers
We will work with you to ensure that our services meet your needs and if suitable can provide onsite engineers to assist with your IT needs
Ongoing Support
You can rest assured that we will offer ongoing professional and efficient support